Call Centre

Smart solutions...

Here at 5G communications, we offer bespoke call centre solutions from a number of leading manufacturers. With the vast range of options we have available, you're bound to find the solution that meets all the requirements of your business.

Our call centre solutions allow flexible routing of incoming calls, enabling forwarding to external numbers.

5G's multi site solutions benefit from free calls between sites and visibility of users at remote sites and home workers, voice messaging, mobile phone integration, and Audio Marketing.

For outgoing call centres calling within the UK or abroad, 5G also offers a range of competitive call packages to offer significant reductions in costs.

And that's not all...

We also offer a range of computer telephony integration solutions designed to improve the productivity of your staff by seamlessly combining telephony and data networks with onscreen telephone applications, screen popping of customer data on incoming calls, and call recording.

Add to this, bespoke reporting packages and you have everything you need to assist and monitor the productivity of your team.

Support?

At 5G we have a support team with a wealth of experience installing complex telephony solutions.

5G will manage your solution from concept to completion, dealing with all aspects of the solution from ordering lines to training your employees, helping you get the most from your investment.

With your new state of the art call centre solution from 5G, you will also have the peace of mind that your solution is in safe hands.

For more information on our bespoke call centre packages, call 5G now