What does VoIP mean?

VoIP stands for Voice over Internet Protocol. VoIP allows the end user to make voice calls over the internet, rather than traditional telephone lines, bringing about the eradication of additional call charges!

What is Follow-Me?

Follow-Me is a telephone system application that allows your callers to contact you on your office number, wherever you may be. Using a call forwarding feature, you can now be reached through a single landline number, whether at home, around the office or on your mobile. The advantage of follow me is that it functions at little extra cost to the caller, even if calls are forwarded to your mobile.

Am I obliged to inform callers that their call is being recorded?

Only in instances where you intend to share the contents of a recorded call with a third party. Unless this is your intention, you are under no obligation to inform the caller of any call recording.

What is CTI?

CTI stands for Computer Telephony Integration. It allows for the management of your business telephone system through your office PC. With CTI, you will be able to manage calls, keep call records, answer phones through the PC and more.

Why does my business need a phone system?

As your business grows, so does the need for more efficient call handling. Investing in a phone system will be a necessity once your business requires two or more phone lines, for efficient business communication.

Can 5G features and accessories be used on any type of telephone system?

Yes, many of our accessories and features are available, cross platform to our range of telephone systems.