Are there any phone features that are incompatible with Featureline?

Yes. Call Sign, BT answer service 1571, and Anonymous Call Rejection are all services that will become unavailable on a feature line.

Why must I dial '9' before making outgoing calls on a featureline?

With FeatureLine, your line is provided with a call management system. In order for your features to be enabled, special dedicated equipment is connected to your line at the local BT exchange. It is necessary to instruct the equipment to make an external call and the key to make this instruction is '9'

Can I access the internet over an ISDN line?

It is possible, but not advisable. Years ago, before the introduction of DSL broadband services it was not uncommon for people to use ISDN lines as a faster alternative to dial up internet. But now with DSL broadband, so much faster at affordable prices, there is no real need to do this.

What is the difference between ISDN2 and ISDN30?

The only difference between the two is the number of channels/terminals that each can support. ISDN2 lines can support up to 8 channels whereas ISDN30 can support up to 30 channels, significantly more than ISDN2.

What does ISDN mean?

ISDN stands for Integrated Services Digital Network, it is a type of telephone service that allows for digital transmissions over copper telephone lines.

Can I keep my current business phones, after changing over to 5G?

Of course you can! Once the change over has occurred you can continue to use your current business handsets, just as before.

I currently use cable, can I continue to use this after signing with 5G?

Unfortunately, 5G currently can only offer services to customers with available BT lines. But we are pleased to announce that we will soon be able to provide fibre optic broadband services, with speeds of up to 40Mbps.

What is a Bill Analysis?

A Bill Analysis is the process whereby our experts can examine your current bill and tell you where you could be saving money. All you have to do is send us your bill!