Will I save money with 5G?

Absolutely. 5G guarantees to save you at least 10% on your current bill.

Why are some broadband services slower than the advertised speeds?

The main reason that you may receive slower than advertised speeds is due to your site's distance from the local exchange, which is a common factor when considering broadband speeds. Another factor that can affect speeds is the amount of users on the line at one time.

What is Local Loop Unbundling?

Local Loop Unbundling allows third party service providers to connect dedicated lines directly to the end user, through BT's local copper exchange lines, enabling them to put on their own features and broadband capabilities, independent of BT's services.

Which network provides the best mobile broadband signal?

That really depends on your location. As with your mobile phone coverage, signal strength will be different depending on your location. So if, for example, your Orange mobile phone has bad signal at your home, your mobile broadband service will reflect this. Visit our Mobile Broadband Coverage page where you will find maps to tell you which networks provide the best coverage in areas throughout the UK.

Do you supply a broadband router free of charge?

Yes, we do not charge you for the router, however there is a £5.95 charge for posting and packaging (We haven't yet found a courier service that's FOC!!).